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Reflections from our Volunteers,
Past and Present

"2-1-1 Big Bend is helping me to discover what it really means to listen... to refrain from giving advice or feeling compelled to solve another's problems. It has made all the difference in my relationships at home, at work, and in the community."
Michael, Environmental Engineer

"I learned more at 2-1-1 Big Bend than in college. 2-1-1 Big Bend guided me into my career."
Ginny, Executive Director of a Nonprofit Agency

"The training is tremendously rewarding in terms of substance, friendships, and interpersonal growth."
Amanda, Legislative Staff Member

"How I grew! A life-changing time."
Lalah, Music Therapist

"I feel like I've been made more aware of what's going on in the world, especially as it relates to HIV and AIDS. I also feel like I'm more in touch with my feelings and those of my friends and family. There's nothing like answering a tough call and feeling like I've really helped someone through something -- it's cathartic and exhilarating all at once. I'm really impressed by the work we do and very proud to be a part of it."
Campbell, Pre-med Student

"2-1-1 Big Bend provided me with solid groundwork of therapy skills that I have carried into my psychology doctoral program and added to my clinical skills and personal growth."
Sean, Psychology Doctoral Student

"When I started here way back in the day as a volunteer with 2-1-1 Big Bend, I had no idea that it would change my life forever. I thank 2-1-1 Big Bend for teaching me an abundance of communication and counseling skills that have seemed to serve me in every aspect of my life. I also thank 2-1-1 Big Bend for exposing me to people of all different backgrounds and lifestyles and teaching me to appreciate those differences. I thank 2-1-1 Big Bend for providing me with an environment to grow and learn the talents I never knew I had. Most of all, I thank 2-1-1 Big Bend for supporting me and treating me like family. Even though I am excited about moving into a new career, I will truly miss the time I had here."
Jeff, Network Systems Administrator

"It was an experience that shaped my life, both personally and professionally."
Dana, Program Director at a Nonprofit Agency

"Some of the most caring and loving people in the world."
John, City Government Supervisor

"My volunteer experience with 2-1-1 Big Bend has truly been one of the highlights of my college education. I am forever grateful for what 2-1-1 Big Bend has given me. I will always cherish the knowledge I have received and the friendships I have made."
Maria, Social Work Graduate Student

"I now provide individual and group therapy to psychiatric patients. To this day, the training I received at 2-1-1 Big Bend surpasses any other in terms of specifics of "how to" deal with people in crisis!"
Sheila, Clinical Social Worker

"I met my best friend in training - still friends after all these years!"
Karen, Clinical Social Worker

"2-1-1 Big Bend contributed at a substantial level to my growth and development as a social work professional. I am grateful for the years I spent at 2-1-1 Big Bend."
Debra, Social Work Faculty Member

"I still recall the very first time I heard a caller get the pills that she had planned to use to kill herself and flush them down the toilet. Nothing can top the experience of knowing that the three hours I volunteered that week may have saved someone's life."
Carey, Staff Member at 2-1-1 Big Bend

"What a joy to see how the organization has grown and flourished!"
Mary, Psychologist

"The staff and volunteers were wonderfully nurturing and supportive."
Stephen, Psychologist

"The skills gained at 2-1-1 Big Bend have allowed me to become a better listener, friend, counselor, employee, leader, and supervisor in every area of my life. They've also provided a solid foundation for my training as a therapist. I would recommend this training to anyone who is interested in entering the helping professions as well as those who simply wish to improve their communication skills."
Mary Anne, Mental Health Counselor

"I began volunteering with 2-1-1 Big Bend while I was studying Psychology at FSU. I heard people say they learned more in the 2-1-1 Big Bend training program than in many of their college classes, but I didn't believe it until I had been through the training myself. I'll never forget how I have been able to help people when they need it most - whether a person is struggling to keep food on the table for their kids, or a child is being bullied at school, or a person is thinking about killing themselves. I learned more practical skills than I could have imagined, and I'm proud to have been part of such a valuable service for our community."
Louise, Former Volunteer

"Volunteering at 2-1-1 Big Bend is one of the most rewarding things I think I have done in my life. The feeling that you get after finishing a call, knowing that you have just helped someone see their way out of a troubling situation is one that you can't get doing many other things. It does my heart good to be able to help someone in need."
Staci, Former Volunteer

"Working at 2-1-1 is life changing...in the sense that not only are you stretching yourself to grow to an amazing person, but also in the sense that more times than not, you know you have truly helped someone, and changed their life. The first time you hear someone stop crying...the first time someone says that you've helped them...the first time someone says thank you--you'll be hooked and you won't forget it!"
Antonia, Former Volunteer

"There are so many supportive people working here and it's great. I have never worked with a group of people that are so supportive of each other and our community. I saw a story on the news last week where one of the agencies we refer individuals in need was in need of donations to help the 700 families they service each year. I posted a message via email about it and two days later we had $230 to give to the agency all out of the kindness of the hearts of the counselors and staff here. This just goes to show how caring and supportive people can be in times of need!"
Donna, Former Volunteer


 
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