Volunteer with Us

Program Volunteers:

• Assist with public relations, special events, administrative tasks, data entry, information and referral, and other projects as delegated
• No training necessary
• Need to be non-judgmental and have basic computer competency

Would You Like To Be a Hotline Counselor?

• Gain valuable crisis intervention and counseling skills
• Expand your knowledge of community resources
• Learn advanced communication skills
• Enhance your interpersonal skills
• Meet a variety of new people
• Develop networking opportunities
• Professional training program
• No previous experience necessary
• Training offered 3 times a year
• Evening training classes
• Flexible schedule when volunteering
• One of the most comprehensive training programs of its kind in the state of Florida and the U.S.

How Our Volunteers Help The Community
Since 1970, 2-1-1 Big Bend has relied on the dedication of our volunteers to enable us to keep our hotlines fully staffed. Our volunteers provide free, short-term crisis counseling and referrals for:

Helpline 2-1-1
local counseling & referral hotline

The Florida HIV/AIDS Hotline
statewide HIV/AIDS information & counseling

Parent HelpLine
Information, Referrals and Counseling for Parents

Our phones are staffed by volunteers who come from many different backgrounds. All are adults, at least 18 years of age, who live in the greater Tallahassee area. We are in particular need of volunteers who are fluent in Spanish and/or Haitian Creole to assist us in helping callers whose native language is not English.

If you would like to learn more about 2-1-1 Big Bend volunteer opportunities in Tallahassee, please complete our online volunteer information request form, call our Coordinator of Volunteers at (850) 617-6309 or send our Coordinator of Volunteers a message.

Current Hotline Training Schedule

Volunteer Counselor Application
Please print out and bring your completed application to one of our orientation and interview sessions. Dates can found on the Training Schedule page.

You may also fax your completed application at least two days prior to the orientation session. Please contact the Coordinator of Volunteers for more details.